Islamabad : Pakistan Telecommunication Authority (PTA) has resolved the issue of non-itemized bills of PTCL and has advised PTCL to issue itemized bills from this month. PTCL has started sending monthly bills to its subscribers without itemized details appearing on the bills from the previous month.
PTA convened a meeting on this issue. During the meeting, the Authority observed that this decision was taken unilaterally and without adequate logistic support for meeting consumer demands for itemized bills. The Authority asked PTCL to continue with provisioning of itemized bills to its subscribers. PTA has taken this decision in the interest of consumers and the telecom industry.
Khurram Ali Mehran