(February 1, 2009) : New system of
SIM activation after verification of consumer particulars from NADRA has been
made functional today (February 1).
Pakistan Telecommunication Authority (PTA) Zonal Offices,
Rawalpindi/Islamabad, Karachi, Lahore, Peshawar, Quetta and Muzaffarabad teams
remained busy on Sunday in surveying the implementation of new procedure of SIM
activation. According to the
reports received at Headquarters the system has successfully been launched. PTA
teams enquired from consumers regarding availability of non-activated SIMs and
response of Call Centers established by mobile companies for activation of new
SIMs. Various customer service centres, franchises and registered retailers were
visited in this regard.
It may be mentioned that
earlier pre-activated SIMs were being sold in the market and could be used
instantly after purchase. In contrast, in the new system, a non activated SIM
would be sold to the consumer after checking his original CNIC and filling of
Cellular Service Agreement (CSA) form. The consumer will then call 789 from the
same SIM and Call Center would ask few questions to verify the data provided by
the consumer. After the online verification of the consumerâ??s antecedents from
NADRA, SIM would be activated in the name of verified customer. In case of
incorrect answers consumer will be asked to contact Customer Services Center of
the concerned mobile operator or NADRA Swift Center.
After this system is
implemented, it is expected that usage of unnamed SIMs for anti-social
activities would be reduced and ultimately eliminated.
Khurram Ali Mehran