The general public / users of Telecom Services are advised to note the following:

PTCL Local Call Pulse Duration

PTCL has revised its local call pulse duration from five (5) minutes to two (2) minutes for peak hours (8am to 9pm) and four (4) minutes for Off-peak hours (9pm to 8am) with effect from April 01, 2008

PTCL Internet Dialup Charges

It is clarified that PTCL is not charging internet dialup calls after every fifteen (15) minutes. For internet dialup calls, PTCL continues to charge Rs.2.01 (excluding 15% GST) for calls connecting to internet without any time limit.

PTCL Pakistan Plus Package

PTCL is charging Rs. 199 per month (excluding 15% GST) in addition to normal line-rent and offering 2500 free NWD minutes. For de-activation of “Pakistan Package”, dial 1236 or 12401240.

Helpline & Friends & Family Charges

The cellular mobile operators are charging for helpline and friends & family services (Excluding 15% GST & 10% Advance Tax). For further details, click here

PTCL Voice Messaging Service (VMS)

PTCL is charging local call charges of Rs. 2.01 per 5 minutes (excluding GST) when a call is diverted to VMS or a caller listens greeting message / prompt tone. For de-activation, dial 1236 or visit PTCL’s website for further details:

http://www.ptcl.com.pk/contentb.php?NID=133

Hoax Calls and Falsified / Unsolicited SMS(s)

Be aware of hoax calls and falsified / unsolicited SMS(s) that are being called / sent to subscribers to buy scratch cards and notify scratch number to calling party for prizes of immense value. You are requested to be mindful of receiving hoax / unsolicited calls and SMS(s) notifying that you have won a prize of immense value. However, in order to retrieve the prize, you have to inform the calling party the hidden numbers on the prepaid scratch cards. As a result, you will be deprived of the value of the Scratch Card.

For Further details, click here